We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of techs-market.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.64 out of 5 based on 11 customer ratings
11 reviews
100% of buyers enjoyed this product!
5 stars
( 7 )
4 stars
( 4 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 4 out of 5
A***a –
It’s very good and good material , the pump is strong also
Rated 4 out of 5
G***y –
Very good product and arrived on time!Unfortunately, this is a pump for UK, not for EU
Rated 5 out of 5
Customer –
Supplier is serious and sent it in fast shipping. Pump is for american socket but it works with 220 v.
Rated 4 out of 5
K***k –
j’espère pas longtemps livraison
Rated 5 out of 5
Customer –
The order arrival took 50 days to arrive, a bit longer due to pandemic but the store was very communicative, responded to every query. items is same as picture. various intimate position’s possibility, what the company advertise may depend on the individual user’s preferences and capacity. it is a bit bumpy and noisy as it slips over the floor. but it’s a fun for a couple to have it nearby.
Rated 5 out of 5
Customer –
Very good
Rated 5 out of 5
F***r –
المنتج وصلني كما هو في الصوره، والجودة جداً ممتازه..
Rated 5 out of 5
E***v –
super
Rated 4 out of 5
Customer –
تأخر وصول المنتج
Rated 5 out of 5
B***E –
Super matelas. Solide. Tissus agréable au toucher. Livré avec un gonfleur électrique et se gonfle en 5 minutes avec une bonne pression. Les accessoires sont de bonne qualité. Beaucoup de plaisir en vue…
Rated 5 out of 5
Customer –
Товар пришел с браком, продавец обвинял то транспортников, то меня, якобы при вскрытии повредила ножем, пришлось вступить в спор, вернули 20% от стоимости, друзья приобрели такой же товар, с такой же комплектацией на 60% дешевле, получили в жесткой упаковке и с подарком 100 презервативов. Продавца категорически не рекомендую!!!
Only logged in customers who have purchased this product may leave a review.
A***a –
It’s very good and good material , the pump is strong also
G***y –
Very good product and arrived on time!Unfortunately, this is a pump for UK, not for EU
Customer –
Supplier is serious and sent it in fast shipping. Pump is for american socket but it works with 220 v.
K***k –
j’espère pas longtemps livraison
Customer –
The order arrival took 50 days to arrive, a bit longer due to pandemic but the store was very communicative, responded to every query. items is same as picture. various intimate position’s possibility, what the company advertise may depend on the individual user’s preferences and capacity. it is a bit bumpy and noisy as it slips over the floor. but it’s a fun for a couple to have it nearby.
Customer –
Very good
F***r –
المنتج وصلني كما هو في الصوره، والجودة جداً ممتازه..
E***v –
super
Customer –
تأخر وصول المنتج
B***E –
Super matelas. Solide. Tissus agréable au toucher. Livré avec un gonfleur électrique et se gonfle en 5 minutes avec une bonne pression. Les accessoires sont de bonne qualité. Beaucoup de plaisir en vue…
Customer –
Товар пришел с браком, продавец обвинял то транспортников, то меня, якобы при вскрытии повредила ножем, пришлось вступить в спор, вернули 20% от стоимости, друзья приобрели такой же товар, с такой же комплектацией на 60% дешевле, получили в жесткой упаковке и с подарком 100 презервативов. Продавца категорически не рекомендую!!!